Choose your tour by

Tel: +30 2110122116 | e-mail: info@oxygentours.com

Terms & conditions

www.oxygentours.com owned and created by Melissis George – Oxygen Tours and operates under the laws of Greece. Located at Athens – Greece : Dodekanisou 49, Alimos 17456 and has Tourist Corporations Registration Number:  Μ.Η.Τ.Ε0261Ε60000544201     Tourist Agent License of the Hellenic Tourist Organization. The following Terms and Conditions form the basis of your relationship with Oxygen Tours and customer. Please read them carefully. By using, booking and purchasing from Oxygen Tours, you expressly consent and agree to be bound by these Terms and Conditions and all applicable laws and regulations that govern this website and your booking. In any other case please consult us before proceed with your booking.

 

SERVICE – RESERVATIONS AND THIRD PARTY PROVIDERS

Oxygen Tours operates as an agent for third party suppliers, such as airlines, hotels, cruise lines, coach lines, car rental companies etc. By filling in a special reservation form available on the Website and/or completing a booking through email, customer gives strict instructions to Oxygen Tours to intermediate a provided travel service, offered by the actual provider, or any other service related to the execution of travel. Oxygen Tours  accepts no liability for any loss, damage, injury or death which any Client may suffer as a result of any act or omission on the part of or the failure of the third party suppliers to fulfill  its obligations, whether in relation to travel arrangements, accommodation or otherwise. All products are subject to additional terms and conditions relating to the product – service, which shall be terms and conditions generated by the third party providers and Oxygen Tours has no control. Oxygen tours reserves the right to change the  itinerary – tour program at any time, prematurely curtail the tour or offer alternative solutions in case of extraordinary circumstances or changes / cancellations from providers and hotels / boat companies / airlines / transfer companies / tour companies. Any additional costs of the tour shall be borne by the customer. Oxygen Tours undertakes to immediately inform the Customer of any changes in services and/or in the program. If the alternative solution is more expensive than the initially booked tour for the customer, customer is offered withdrawal free of charge the cost of this service. We may cancel a trip at any time prior to departure if, due to terrorism, natural disasters, political instability or other external events it is not viable for us to operate the planned itinerary.

 

PRICES

Once you have received itinerary confirmation, the price will be locked in provided you pay the required deposit and final payment prior to the quote’s expiry. Any reduced pricing or discounts that may become available after you have paid your deposit will not apply. Prices are based on currency exchange rates at time of booking, and prices may vary on major currency changes from time of the booking is made. All city of hotel taxes ( that are paid locally to hotels ) are not included.

 

CUSTOMER PASSPORT, VISA & TRAVEL DOCUMENTS

In order for us to confirm your travel arrangements you must provide all requested details ( full name as per passport, date of birth, nationality, passport number, passport issue and expiry date ). You must carry a valid passport and have obtained all of the appropriate visas, permits and certificates for the countries which you will visit during your trip. Your passport must be valid for 6 months beyond the duration of the trip. It is your responsibility to ensure that you are in possession of the correct visas, permits and certificates for your trip. We are not responsible if you are refused entry to a country because you lack the correct passport, visa or other travel documentation.

 

HEALTH AND INSURANCE POLICY

The traveler is obliged to comply with the laws, regulations and regulations in each destination – state as well as the suggestions of the national authorities. Our company bears no responsibility in the event that the traveler is arrested or prosecuted, he is called to appear before a court. Oxygen Tours provides travel information, where the World Health Organization requires vaccination, medication, etc. However, due to the frequent local epidemic changes and medical personal data of each Traveler, he has the responsibility to contact the competent local health authorities for more responsible and valid information, or to the treating physician for the health regulations of each country, as well as and for vaccines or medicines that may need to be procured. In any case, the Traveler must comply with the instructions of the WHO and the medical and health authorities of each country. Ensuring the health of each traveler is a personal responsibility and in no case is the Company (Oxygen Tours) responsible for any infringement of any disease. In the event that the traveler is infected with any disease, he should immediately inform the company and the competent authorities of the country. Travelers who have health problems should get their doctor’s consent to travel, providing a medical certificate or a responsible statement that they can travel safely, and should take appropriate measures to ensure their safe health during travel (medication, protection and prevention measures). Our Company (Oxygen Tours) bears absolutely no responsibility for injury, accident, illness, loss of life or any other health incident that occurs during the trip. In the event of a similar incident, the company will try as much as possible to assist the victim, but has no obligation to cover any relevant expenses and change the itinerary.

BOOKING AND PAYMENT TERMS

Oxygen Tours tailor made trip prices include only those items listed on detailed  trip itinerary with description. Prices generally include accommodations as noted in the itinerary, local land and sea transportation, tours and activities as noted in the itinerary, meals as noted and recommendations for selected destinations.

To confirm a booking, once the full details and cost of the trip or tour or experience a deposit of at least 30% of total value of the trip is required. Deposit is non refundable for any reason. Final balance is due 60 to 80 days prior to arrival. Deposit is subject to change when air or boat tickets are included at itinerary.  

Customers are advised to check the details of the booking and should notify immediately Oxygen Tours in case of any mistakes or difference. Oxygen Tours reserves the right to charge a service – booking fee on changes or modifications or trips requested to change by customer for another date or time.

 

When a person make a booking, automatically guarantee that is authorized to agree, accept and confirm these conditions on behalf of all members of booking party and, further will be responsible to ensure for all payments due from each and every party member for who making a booking.

Any effort by customer to deny, claim back or question confirmed deposit is and will considered as immediate request of booking cancellation and booking will be cancelled without refund

Oxygen Tours accept payments by major credit cards ( Master card – Visa ) and wire – bank transfers

 

CANCELLATION AND REFUND POLICY

All request for cancellation or change must be received in written ( email )

For cancellation the following policy apply

 

Deposit is non refundable at any time

80 – 61 days prior to arrival: 50% penalty of trip total rate 

60 – 41 days prior to arrival: 75% penalty of trip total rate

40 days or less prior to arrival: 100% penalty of trip total rate ( no credit voucher can be offered )

Air and boat tickets are not refundable at any time

Credit voucher :

The expiration date of Credit voucher is latest 18 months ( in not otherwise stated ) from the issuance of the credit voucher. After this time of period and if the travel voucher is not used, the value of credit voucher is expired and cannot be used or refunded 

Any cancellation or modification of any service is subject to terms and conditions of third party supplier and customers should contact Oxygen Tours in order to request modification or cancellation of service. Oxygen Tours reserves the right of commission for the services – information – completion of the reservation or the procurement of the good is not returned.

 

PROTECTION OF PERSONAL DATA

Customer access to Website, ask information or purchase services involves that they agree that Oxygen Tours use information considered as necessary for the successful provision of the requested services. Information such as name, e-mail address, postal address, telephone number, credit card data, etc. Oxygen Tours reserves the right to collect and keeps records solely of the personal data that each customer voluntarily provides by inserting to booking fields any data required or email them. Each customer accepts of these terms gives an explicit and unconditional consent for the usage, maintenance, processing and forwarding of the personal data and details that he notifies to Oxygen Tours and any Third Party Provider in order to receive the services requested or information material

 

COPYRIGHT

Oxygen Tours owns the content of this Website. Any copying, distribution, data transferring, altering, resale, creating of derivative work or misleading of the public about the actual provider of the Website’s content is strictly prohibited.

 

DISCLAIMER

Oxygen Tours does is not responsible and does not guarantee the availability of the services provided online but simply announces the specified information as notified by each third party provider. Products and services or information and travel guides featured on this website may contain inaccurate information or typographical errors. Oxygen Tours does not warrant any liability for inaccuracies for description or images or services presented on the website, since the majority of those are provided directly by third party providers.

 

PHOTO LIABILITY

Oxygen Tours staff or authorized persons may take photographs during tours and experiences. All travelers agree and acknowledge and that Oxygen Tours is fully authorized to take photographs of them during the tours, excursions or experiences and utilize such photographs for the purpose of advertising Oxygen Tours me including and not limited to being displayed on Oxygen Tours web site. Photographs remain copyright to Oxygen Tours. Participants may use or reproduce these photos for private or domestic purposes but not use for any kind of commercial purpose, including any type of promotion of any type of supplier or product or services, without Oxygen Tours written permission.

 

GENERAL TERMS

Oxygen Tours reserves the right to modify these terms without any prior notification. Terms and conditions shall be governed by the laws of Greece and submits to the exclusive judge of courts located in Athens, Greece

 

DIFFERENCE REGULATION

Our company and the traveler are committed to resolving in good faith any dispute that may arise during the execution of the contract of the organized trip. If the amicable settlement of the dispute is not possible, the Courts of Athens are competent.

PARTICIPATION IN ANY TOUR – EXCURSION – EXPERIENCE OF OUR COMPANY AUTOMATICALLY CONFIRM THE ACCEPTANCE OF ALL TERMS AND CONDITIONS